Guests Rooms & Suites are for the Members of the club and their guests.
Are you a member of the Club?
Yes
(You can use the room if you are an existing member)
No
(The club offers temporary membership to visitors to Gurgaon per day who can enjoy the facilities of the club including guest rooms)
The Palms Town & Country Club (“The Palms”, “we”, “us”, “our”) respects your privacy and is committed to protecting the personal information of visitors, members, and users (“you”) of our website https://thepalms.in (the “Website”). This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you interact with us online or through our digital platforms.
By using this Website or submitting your information to us, you agree to the terms of this Privacy Policy.
The Palms Town & Country Club is a private membership club in the hospitality industry in India, offering club facilities, memberships, events, banquets, rooms, sports, dining, and related services.
We may collect the following types of information:
We collect information when you: - Fill out enquiry, contact, or membership forms - Contact us via phone, email, WhatsApp, or website forms - Visit and browse our Website - Interact with our online advertisements or campaigns (if any)
We may use your information for the following purposes: - To respond to your enquiries or requests - To process membership or service-related requests - To contact you regarding club facilities, events, or services - For internal record keeping and administration - To improve our Website, services, and customer experience - To send important service-related or administrative communications - To send promotional or marketing communications (you may opt out anytime) - To comply with legal or regulatory requirements
Our Website may use cookies and similar technologies to: - Improve website performance and user experience - Understand how visitors use the Website - Remember user preferences
You can choose to disable cookies through your browser settings. However, some parts of the Website may not function properly if cookies are disabled.
We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following cases: - With our internal departments and authorized staff for service delivery - With trusted service providers (IT, SMS, email, payment gateway, CRM, etc.) strictly for operational purposes - When required by law, regulation, court order, or government authority - To protect the rights, property, or safety of The Palms, its members, users, or the public
All third-party service providers are required to maintain confidentiality and data security.
We implement reasonable administrative, technical, and physical security measures to protect your personal information against: - Unauthorized access - Loss - Misuse - Alteration or disclosure
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
We retain your personal information only for as long as: - It is necessary to fulfill the purposes for which it was collected - Required by law, accounting, or regulatory obligations - Needed for legitimate business or operational purposes
You have the right to: - Request access to your personal information - Request correction or update of your information - Request deletion of your information (subject to legal and operational requirements) - Opt out of marketing or promotional communications at any time
To exercise these rights, you may contact us at: membership@thepalms.in
Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of external sites.
Our services and Website are not directed to children under the age of 18. We do not knowingly collect personal information from minors without parent or guardian consent.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after such changes means you accept the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact:
The Palms Town & Country Club
Email: membership@thepalms.in
By using this Website, you acknowledge that you have read, understood, and agree to this Privacy Policy.
B Block, Sushant Lok,
Phase I, Gurgaon - 122001,
India
P + 91-124-4199900
F + 91- 124-4199988
Memberships: membership@thepalms.in
Banquet Bookings: banquet@thepalms.in
Room Bookings: ados@thepalms.in
